Last updated: not yet published.
This policy covers the Traffic Guide app and the website tguide.app. It says what we collect, why, and what you can do about it.
The short version
- You sign in with your phone number.
- The app uses your location while you use it, and with the screen off only while you navigate or record a Path.
- Other drivers never see who sent a report.
- Your saved places, searches, routines and Paths stay on your phone unless you send a Path.
What we collect
- Your phone number. You sign in with it. We use it to sign you in and to protect the service from abuse.
- Your location. The app uses it while you have the app open, to show where you are, give directions and warn you about the road ahead. It uses your location with the screen off only while you navigate or record a Path, and only after you start that yourself.
- Reports. When you report something on the road, or say whether another report is still there, we keep it with your account and with where you were when you sent it. Other drivers see the report, never who sent it.
- Photos. Adding a photo to a report is optional. Faces and readable text are hidden before the photo leaves your phone.
- Traffic information. While you drive, the app sends speed information that is not linked to your account. We use it to estimate traffic and travel times for everyone.
- Searches and routes. When you search for a place or ask for a route, we send the search or the start and end points to get the answer. We do not keep your searches or routes with your account. We use your account only to limit how many requests you can make.
- Paths you send. When you send a Path, we keep a copy that is not linked to your account. Anyone with the link can open it until the link expires, 7 days after you send it.
What stays on your phone
Your saved places, recent searches, routines and saved Paths stay on your phone. A Path leaves your phone only when you send it.
Who we share it with
We never show your identity to other drivers. We use service providers to host our servers, send sign-in codes, show maps and run this website. We give each one only what it needs to do that work.
Deleting your account
Delete your account in the app: Settings, then Delete account. We delete your phone number, Confirmations and Reputation at once. Reports you sent stay on the map without your name, so other drivers keep the warnings. Settings, saved Paths and map packs stay on your phone until you remove the app.
Contact
Questions about this policy or your data: [email protected].
Changes
If this policy changes, we will update the date at the top.